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Your Privacy Is Important to Us!

 

We care very deeply about keeping all of your information that is obtained or collected at Venia Coffee private.  Any private information is for our internal use only.  We absolutely will never sell, loan, auction, or give your personal and financial information to anyone, period.   You may, at your choice however, voluntarily submit information that is intended to be shared publicly (product reviews and/or social media integration, for example)

 

If at anytime you would like to be removed from our e-mail list, please unsubscribe using the newsletters on account dashboard link when you log into your account. 

 

We take security seriously.  All areas of the Venia Coffee website that contain private information utilize High-Grade Encryption (SSL)(AES-256, 256 bit Keys).  Encryption makes it very difficult for unauthorized people to view information traveling between computers.  This keeps your personal and financial information encrypted and private.  We DO NOT KEEP credit card information on our server after completion of sales. 

 

If you would prefer to order over the phone, please give us a call at (800) 501-2156.

 

 

Privacy Notice

 

This privacy notice discloses the privacy practices for Venia Coffee.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1)What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2)What choices are available to you regarding the use of your data.
3)security procedures in place to protect the misuse of your information.
4)How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing


Venia Coffee is the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, account registration or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. to ship an order or process payments) or conduct customer satisfaction surveys.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information


You may opt out of any future contacts from us at any time. You can do the following at any time by logging into your account via the www.VeniaCoffee.com website or contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on your web browser, or looking for "https" at the beginning of the address of the web page.

While we use 256 bit SSL encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (800) 501-2156.


Registration


In order to fully utilize the Venia Coffee website, a user must first create a user account. During registration a user is required to give certain information (such as name, address and email address). This information is used to contact you about the products/services on our site in which you have expressed interest, and for future sales.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.  We DO NOT KEEP credit card information after completion of the sale. 

We use an outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not have permission to retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

 
Cookies


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

Analytics

Venia Coffee uses analytic software and cookies to monitor web traffic. You may opt out here: https://tools.google.com/dlpage/gaoptout

 

Links

 

Venia Coffee's website may contains links to other sites. Please be aware that Venia Coffee is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Surveys and Contests

 

From time-to-time Venia Coffee requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include (but is not limited to) contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes and inform participants of future Venia Coffee news, events, contests sales, products, or specials via email. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Any engagement with Venia Coffee through social media such as Facebook, Twitter, Pinterest, Google+ and any other third party social media site is done so with the customer's understanding that information shared there is subject to the given social media's site privacy polices.  

We use third party systems for our giveaways.  Entry into any giveaway is voluntary and by doing so participant agrees to the terms & conditions and privacy policy of the third party system.

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